Tan Tong Hai Chief Executive Officer & Executive Director Starhub

Tan Tong Hai Chief Executive Officer & Executive Director Starhub Board of Governors Chairman Nanyang Polytechnic 德高望重 Tan Tong Hai 请把英文信译成中文. 谢谢. 辛苦了 Lilian Ho Meng Meng lilian.mm.ho@starhub.com

Dear Mr Lee

We refer to your emails of 12 June 2013 and 2 July 2013 below.

We had previously sent you an email on 23 May 2013 to explain and clarify the misunderstanding that arose over the visit to your shop on 22 February 2013 by our representatives and the representatives of Starcomm Solutions Pte Ltd.

You may recall that, on the day of the visit, you were actually present at your shop. However, when it was convenient for the representatives to enter your shop, you walked away and watched the representatives from a distance. The representatives therefore handed the document to your son and conveyed the message to him. The video recording merely captured the events as transpired.

We would like to take this opportunity to reiterate that we are no longer in possession of the video recording and therefore, it is not possible for us to extend a copy to you.

We have treated this matter as closed and have chosen to move forward and focus our efforts in assigning another distributor, Telechoice International Ltd, to you so that you can still buy our StarHub prepaid cards for resale. We hope that you can do the same so that this business relationship can continue.

Best Regards

Lilian Ho

求大家们把英文信译成中文.谢谢

It’s to our regret to inform you that we at Starcomm Solutions Pte Ltd will terminate all business dealings with your esteem company, Aik Ya Trading, with immediate effect.

This decision was made after your frequent refusal to acknowledge the receipt of goods and incentive delivered to you. On top of that, our deliveryman and salesperson can no longer tolerate the verbal abuses/threats and filming act via camcorder you have hauled on them. Moreover, your frequent cyber harassments act via emails towards unrelated parties has caused great displease too.

With all the above mentioned, it has tainted our company’s reputations and badly disrupted our operational schedules and endangered the safety of our staff and associates. With this email, we reserved our legal rights and will exercise them when we deemed fit.

As there is still, or will be in the coming near future, on your SIM incentive pay-outs from StarHub via us, you may arrange with our Senior Sales Exec, Mr Ron Goh at 9027 3686, to be collected at our office from Monday to Friday, between 2pm to 5pm.